In an increasingly complex and turbulent environment, companies must constantly adapt in all their organizational elements in order to be able to make successful business decisions. Due to its wide application, the term decision-making is represented in all segments of life and work. In this way, we can talk about decision-making in different areas and levels, emphasizing the essential distinction of decision-making, where a person mostly relies on his own intuition to make decisions or make decisions that fulfill all functions in the organization. Accordingly, business decision-making is defined as a process that lasts a certain time (longer or shorter period of time) and ends with a certain business decision, or in a narrower context is defined as the process of choosing between two or more versions of a specific problem. In business decision making, managers play the most important role. Before approaching the problem, it is necessary to make an analysis of the problem into several phases that need to be monitored in order to improve the process of solving it. The different approaches and understandings of how decisions should be made and how they are actually made stem from the interdisciplinarity of the decision-making field. An important role in decision-making is played by the organizational aspects in which they are made and which significantly determine its quality. The aim of the paper was to investigate how certain elements of the organization improve the decision-making process itself. The internal environment or internal strategic strengths of the organization such as the establishment of organizational structure, culture and organizational resources available to the organization strongly influence decision-making practice just as the external environment significantly determines the course of activities within the company. Despite the above, companies are daily faced with the pitfalls inherent in the process of choosing between multiple alternatives, which depends primarily on the characteristics of managers who may be more inclined to take greater responsibility and a higher degree of risk when choosing the right alternative.