The development of travel agencies has not taken place with equal intensity throughout the world. Some countries later welcomed the emergence and development of travel agencies than others, but currently almost all countries have developed networks of travel agencies. Not all agencies do the same job, but most of them operate on the same principle. The business of agencies is reduced to several important factors, and one of the most important is human resources. Without human resources, a travel agency, like most businesses companies, would not be able to operate. They are the ones who come into direct contact with clients, so they must be well trained for the job. Prior to the establishment of a travel agency, certain preconditions must be met, which are mostly of a legal nature. When organizing a tourist product, ie. tour package, one must pay attention to a large number of factors, such as characteristics, desires and attitudes of targeted demand. One of the more demanding tasks when forming a tour package is forming its price. It must meet the needs of travelers and the needs of travel agency managers at the same time. Nowadays, information technology has a great influence on agency business. With its development, it has introduced great changes in the business world of most business entities, including travel agencies.