The aim of this study was to explore relationship between some socio-demographic characteristics, satisfaction with job and life in general and organizational commitment and dimensions of the organizational citizenship behavior (altruism, conscientiousness, courtesy, civic virtue and sportsmanship). The study included 104 female employees in non-food shops in Zadar. The questionnaire used in this study included basic socio-demographic characteristics, estimates of satisfaction with job and life, Organizational Commitment Questionnaire (Meyer, Allen and Smith, 1993; adapted by Maslic-Sersic, 2000) and Organizational Citizenship Behavior Questionnaire (Konovsky and Organ, 1996; adapted by Penezić, Rak i Slišković, 2013). The obtained results did not confirm the expected significant relationship of examined socio-demographic variables with dimensions of organizational citizenship behavior, with the exceptions of type of contract and working hours: participants with contract for an indefinite period do more sportsmanship than participants with limited contract; participants who work less than 41 hours per week do more courtesy than participants who work more than 41 hours per week. Furthermore, participants who are more satisfied with life and job have higher results on altruism, civic virtue and courtesy. Participants who are more satisfied with job have higher results on sportsmanship, too. Participants who have shown higher level of organizational commitment (on all three components) do more civic virtue and courtesy. Participants with higher normative and affective commitment also do more sportsmanship, while participants with higher affective commitment do more of altruism, too. The obtained results should be viewed with caution, considering gender bias and bias of the profession of the sample. Given that the survey was conducted on the convenience sample, the role of predictors used in this study is also necessary to verify on the representative sample.