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master's thesis
Emocionalni rad studenata i studentica s anksioznošću: upravljanje impresijama stigmatiziranog identiteta
2020. urn:nbn:hr:162:394110
Paska, Danijela
University of Zadar
Department of Sociology

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Paska, D. (2020). Emocionalni rad studenata i studentica s anksioznošću: upravljanje impresijama stigmatiziranog identiteta (Master's thesis). Zadar: University of Zadar. Retrieved from https://urn.nsk.hr/urn:nbn:hr:162:394110

Paska, Danijela. "Emocionalni rad studenata i studentica s anksioznošću: upravljanje impresijama stigmatiziranog identiteta." Master's thesis, University of Zadar, 2020. https://urn.nsk.hr/urn:nbn:hr:162:394110

Paska, Danijela. "Emocionalni rad studenata i studentica s anksioznošću: upravljanje impresijama stigmatiziranog identiteta." Master's thesis, University of Zadar, 2020. https://urn.nsk.hr/urn:nbn:hr:162:394110

Paska, D. (2020). 'Emocionalni rad studenata i studentica s anksioznošću: upravljanje impresijama stigmatiziranog identiteta', Master's thesis, University of Zadar, accessed 20 April 2024, https://urn.nsk.hr/urn:nbn:hr:162:394110

Paska D. Emocionalni rad studenata i studentica s anksioznošću: upravljanje impresijama stigmatiziranog identiteta [Master's thesis]. Zadar: University of Zadar; 2020 [cited 2024 April 20] Available at: https://urn.nsk.hr/urn:nbn:hr:162:394110

D. Paska, "Emocionalni rad studenata i studentica s anksioznošću: upravljanje impresijama stigmatiziranog identiteta", Master's thesis, University of Zadar, Zadar, 2020. Available at: https://urn.nsk.hr/urn:nbn:hr:162:394110

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Metadata
TitleEmocionalni rad studenata i studentica s anksioznošću: upravljanje impresijama stigmatiziranog identiteta
Title (english)Anxious students' emotion work: impression management of stigmatized identity
AuthorDanijela Paska
MentorSaša Božić (mentor)
Committee memberValerija Barada (predsjednik povjerenstva)
Committee memberSaša Božić (član povjerenstva)
Committee memberDražen Cepić (član povjerenstva)
GranterUniversity of Zadar
(Department of Sociology)
Zadar
Defense date and country2020-07-09, Croatia
Scientific / art field,
discipline and subdiscipline		SOCIAL SCIENCES
Sociology
Specific Sociologies
Abstract
Emocije neprekidno prožimaju svaki aspekt društvenog života pa tako i onaj akademski. Akademska organizacijska struktura i hijerarhijski odnosi reproduciraju akademsku emocionalnu kulturu u kojoj su emocije irelevantne. Studenti/ce doživljavaju širok spektar emocija, no iste moraju kontrolirati, izražavajući samo ogranizacijski poželjnereprezentacijske emocije. Takvo upravljanje emocijama prema zahtjevima društvene strukture predstavlja emocionalni rad. Osnovni cilj ovog rada jest istražiti i objasniti emocionalni rad te proces samopredstavljanja studenata/ica s anksioznošću, povezanost istog s njihovim akademskim radom i identitetom. Rad se temelji na nalazima kvalitativnog istraživanja na namjernom uzorku studenata/ica s anksioznošću i stručnih savjetovateljica Studentskog savjetovališta Sveučilišta u Zadru. S obzirom da je svrha rada destigmatizacija emocionalnih teškoća s ciljem promoviranja važnosti emocija u akademskoj organizaciji, rad evaluira institucionalnu ulogu po pitanju istog. Nalazi ukazuju na emocionalnu regulaciju i samopredstavljanje studenata prema pravilima osjećanja i društevnim očekivanjima zbog kojih svoju anksioznost poimaju kao ometajuću emociju. Strateški koriste akademsku, emocionalno neutralnu fasadu, a njihov emocionalni rad prostorno je segmentirani. Ometajuće emocije javljaju se za vrijeme ispita, javnih izlaganja te u interakciji s profesorima. Zbog kolektivnih predodžbi, sugovornici/e osjećaju identitarni nesklad zbog čega osjećaju manjak samopouzdanja te konstantno preispituju vlastito djelovanje i akademske ishode s ciljem da dostignu društveno-virtualni identitet. Kako bi se ometajuće emocije mobilizirale u prihvaćanje, ključnu ulogu ima okolina sugovornika/ca, unutar i izvan sveučilišta. Sveučilište u Zadru na dobrom je destigmatizacijskom putu, premda prostora za napredovanje u vidu nedostataka ima. Rad Savjetovališta zadovoljavajuć je, no odjelna klima i stav profesora/ica reproducira strogu potrebu za upravljanjem emocijama i impresijama.
Abstract (english)
Emotions pervade every aspect of the social life, including the academic life. Academic organizational structure and hierarchical relationships reproduce academic emotional culture in which emotions are irrelevant. Students have a wide spectre of emotions. However, they must control them and express only those that are organizationally desired called representative emotions. Such emotion-management is called emotion work. The aim of this paper is to explain emotion work and self-representation of anxious students and the correlation of both with their academic performance and identity. In this paper the results of a qualitative research conducted on a purposive sample of students with anxiety and experts from Student Counselling Centre from University of Zadar are analysed. Given that the purpose of this paper is to destigmatize emotional difficulties while promoting the importance of emotions in the academic organization. The findings point at the emotional regulation and self-representation of students according to the feeling rules and social expectations due to which they perceive anxiety as hindering emotion. Students strategically use academic emotionally neutral façade and their emotion work is spatially segmented. Hindering emotions appear during exams, public speaking assignments and while interacting with professors. Due to the collective perception, they feel identity dissonance resulting in lack of self-esteem and continuous questioning of their own actions and academic performance aiming to reach virtual social identity. Students’ surroundings, both in and out of the university, is crucial in order to mobilize hindering emotions into acceptance. University of Zadar is on a good destigmatization path, however there is always room for improvement. Student Counselling Centre’s work is satisfactory, but atmosphere at departments and professors’ attitude perpetuates strict need for emotion and impression management.
Keywords
Keywords (english)
Languagecroatian
URN:NBNurn:nbn:hr:162:394110
Study programmeTitle: Sociology (double major)
Study programme type: university
Study level: graduate
Academic / professional title: magistar/magistra sociologije (magistar/magistra sociologije)
Type of resourceText
File originBorn digital
Access conditionsOpen access
Terms of useLicence In copyright icon
Created on2021-01-19 11:19:39