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master's thesis
Stres trijažnih medicinskih sestara Objedinjenog hitnog bolničkog prijama Opće bolnice Zadar
2024. urn:nbn:hr:162:914940
Stojanov, Anita
University of Zadar
Department of Health Studies

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Stojanov, A. (2024). Stres trijažnih medicinskih sestara Objedinjenog hitnog bolničkog prijama Opće bolnice Zadar (Master's thesis). Zadar: University of Zadar. Retrieved from https://urn.nsk.hr/urn:nbn:hr:162:914940

Stojanov, Anita. "Stres trijažnih medicinskih sestara Objedinjenog hitnog bolničkog prijama Opće bolnice Zadar." Master's thesis, University of Zadar, 2024. https://urn.nsk.hr/urn:nbn:hr:162:914940

Stojanov, Anita. "Stres trijažnih medicinskih sestara Objedinjenog hitnog bolničkog prijama Opće bolnice Zadar." Master's thesis, University of Zadar, 2024. https://urn.nsk.hr/urn:nbn:hr:162:914940

Stojanov, A. (2024). 'Stres trijažnih medicinskih sestara Objedinjenog hitnog bolničkog prijama Opće bolnice Zadar', Master's thesis, University of Zadar, accessed 11 January 2025, https://urn.nsk.hr/urn:nbn:hr:162:914940

Stojanov A. Stres trijažnih medicinskih sestara Objedinjenog hitnog bolničkog prijama Opće bolnice Zadar [Master's thesis]. Zadar: University of Zadar; 2024 [cited 2025 January 11] Available at: https://urn.nsk.hr/urn:nbn:hr:162:914940

A. Stojanov, "Stres trijažnih medicinskih sestara Objedinjenog hitnog bolničkog prijama Opće bolnice Zadar", Master's thesis, University of Zadar, Zadar, 2024. Available at: https://urn.nsk.hr/urn:nbn:hr:162:914940

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Metadata
TitleStres trijažnih medicinskih sestara Objedinjenog hitnog bolničkog prijama Opće bolnice Zadar
Title (english)Stress of triage nurses in emergency department in general hospital Zadar
AuthorAnita Stojanov
MentorMarija Ljubičić (mentor)
Committee memberMarijana Matek Sarić (predsjednik povjerenstva)
Committee memberIvana Gusar (član povjerenstva)
Committee memberMarija Ljubičić (član povjerenstva)
GranterUniversity of Zadar
(Department of Health Studies)
Zadar
Defense date and country2024-03-26, Croatia
Scientific / art field,
discipline and subdiscipline		BIOMEDICINE AND HEALTHCARE
Clinical Medical Sciences
Abstract
U zadnjih nekoliko godina zbog prenapučenosti hitnih bolničkih prijama razvijaju se različiti standardizirani sustavi trijaže koji medicinskim sestrama olakšavaju određivanje prioriteta pacijenata. Donošenje trijažne odluke vrlo je dinamičan i stresan proces stoga ga provodi iskusna medicinska sestra s višegodišnjim kliničkim znanjem i iskustvom u hitnoj medicini. Najčešći uzroci stresa u medicinskih sestara su nesrazmjer između uloženog i dobivenog, loša slika sestrinske profesije u društvu te organizacijski problemi. Cilj ovog istraživanja je ispitati razinu kompetencija, percipiranog stresa i otpornosti na stres u medicinskih sestara i tehničara koje provodi trijažu u Objedinjenom hitnom bolničkom prijamu Opće bolnice Zadar. Korišten je anketni upitnik sastavljen od nekoliko validiranih upitnika. Upitnikom su se ispitivale kompetencije trijažne medicinske sestre, percipirani stres i otpornost na stresne reakcije. Statistička analiza podataka uključivala je deskriptivnu statistiku i komparativnu analizu te korelaciju podataka. Ispitivani zaposlenici pokazuju visoku razinu kompetentnosti u provođenju trijaže, ali nije utvrđena razlika s obzirom na socidemografske karakteristike. Sudjelovanje u obrazovnim programima usmjerenim na stjecanje trijažnih vještina pozitivno utječe na kliničko odlučivanje, brzinu donošenja odluka i sveukupne trijažne kompetencije. Otpornost na stresne reakcije bila je niska i nije se razlikovala prema ni jednoj socidemografskoj karakteristici ispitanika, ali je bila povezana s percipiranim stresom. Dulje iskustvo u trijažiranju pozitivno se odražava na donošenje odluka tijekom trijaže i nižu percepciju stresa. Istraživanje potvrđuje značajnu ulogu edukacijskog programa u stjecanju trijažnih kompetencija. Potrebna je reorganizacija edukacije o trijaži tijekom fakultetskog obrazovanja te također brži i jednostavniji pristup edukacijskim materijalima tečaja trijaže. Kako bi se suprotstavilo percepciji posla kao stresnog, potrebno je kontinuirano stručno obrazovanje s ciljem razvijanja sposobnosti primjene stila suočavanja sa stresom usmjerenog na zadatak i izgradnje samoučinkovitosti.
Abstract (english)
In the last few years, due to the overcrowding of emergency hospital admissions, various standardized triage systems have been developed that make it easier for nurses to prioritize patients. Making a triage decision is a very dynamic and stressful process, therefore, generally, it is carried out by an experienced nurse with many years of clinical knowledge and experience in emergency nursing. The most common causes of stress in nurses are the disparity between what is invested and what is received, the bad image of the nursing profession in society, and organizational problems. The aim of this research is to show the level of triage competency, perceived stress and stress resilience in nurses who perform triage in the Emergency Department of General Hospital in Zadar. A survey questionnaire composed of several validated questionnaires was used. The questionnaire examined the triage competency, perceived stress and resistance to stress reactions. Statistical data analysis included descriptive statistics and comparative analysis and data correlation. The interviewed employees show a high level of competence in conducting triage, but no difference was found with regard to sociodemographic characteristics. Participation in training programs to acquire triage skills has a positive impact on clinical decision making, speed of decision-making, and overall triage competence. Resilience to stress did not differ according to any of the sociodemographic characteristics of the subjects, but was related to perceived stress. Longer experience in triage has a positive effect on decision-making during triage and a lower perception of stress. The research confirms the significant role of the educational program in the acquisition of triage competencies. Reorganization of triage education during college education is needed, as well as faster and easier access to triage course educational materials. In order to counteract the perception of work as stressful, continuous professional education is needed with the aim of developing the ability to apply a task-oriented style of coping with stress and building selfefficacy.
Keywords
Keywords (english)
Languagecroatian
URN:NBNurn:nbn:hr:162:914940
Study programmeTitle: Nursing
Study programme type: university
Study level: graduate
Academic / professional title: sveučilišni/a magistar/magistra sestrinstva (sveučilišni/a magistar/magistra sestrinstva)
Type of resourceText
File originBorn digital
Access conditionsOpen access
Terms of useLicence In copyright icon
Created on2024-04-24 10:02:11