| Abstract | U radu se istražuje proces modeliranja informacijskog sustava za potporu procesima vrednovanja sportova i sportskih udruga na lokalnoj razini na primjeru informacijskog sustava Športske zajednice Grada Zadra (ŠZGZ). U teorijskom dijelu rada dan je kraći osvrt na opću teoriju sustava, teoriju informacijskih sustava, pojmove organizacije te prikaz modeliranja informacijskih sustava, uz poseban osvrt na sustav sporta u Republici Hrvatskoj. U osvrtu na opću teoriju sustava dan je prikaz osnovnih pojmova vezanih uz sustav, sažeta povijest opće teorije sustava te ostale značajke i koncepti sustavnog pristupa. Cjelina posvećena teoriji informacijskih sustava obuhvatila je sažetu povijest informacijskih sustava, definicije osnovnih pojmova, klasifikacije, ciljeve, funkcije te elemente informacijskog sustava. Poseban naglasak stavljen je na proces razvoja poslovnog informacijskog sustava te informacijske sustave u području sporta. Odnos pojma organizacije i informacijskog sustava izložen je kroz teorijski pristup pojmu organizacije i teorije organizacije, zatim, okruženja organizacije, upravljanja sportskim organizacijama, informacijskih sustavima u organizacijama te organizacijama u području sporta. Tema modeliranja informacijskih sustava obrađena je kroz osvrt na definicije i vrsta modeliranja, kao i vrste modela, te metodologiju projektiranja informacijskih sustava. U radu je dan i širi prikaz ustroja, upravljanja i procesa vrednovanja u sustavu sporta. Opisana su obilježja piramidalnog sustava sporta kao temeljne strukture sporta u Republici Hrvatskoj, a zatim, u širem kontekstu, razmotrene su djelatnosti sporta u Republici Hrvatskoj. Poseban naglasak u radu stavljen je na modele i sustavi financiranja sporta u Republici Hrvatskoj. Osim toga, dan je prikaz organizacijske strukture sportske organizacije te osvrt na tri razine upravljanja sustavom sporta: svjetskoj i kontinentalnoj razini te na razini Europske Unije. U radu je naveden i kraći osvrt na Uredbu o kriterijima, mjerilima i postupcima financiranja i ugovaranja programa i projekata od interesa za opće dobro koje provode udruge Vlade Republike Hrvatske iz koje je proizišao Priručnik za postupanje u primjeni Uredbe o kriterijima, mjerilima i postupcima financiranja i ugovaranje programa i projekata od interesa za opće dobro, koji predstavlja osnovu za utvrđivanje kriterija vrednovanja, a zatim i pokazatelja (mjerila) te postupaka za potrebe vrednovanja programa (i projekata) u lokalnoj zajednici. Završna cjelina teorijskog dijela rada posvećena je procesima vrednovanja u sportu; najprije je dan prikaz razvoja teorija vrednovanja kroz povijest, zatim su navedeni svrha i ciljevi procesa vrednovanja, vrste i metode vrednovanja te definirani temeljni koncepti na kojima je zasnovan proces vrednovanja sportova i sportskih udruga kroz Program javnih potreba u sportu na lokalnoj razini. U istraživačkom dijelu rada istražen je postojeći informacijski sustav ŠZGZ za potrebe procesa vrednovanja sporta kroz Program javnih potreba u sportu Grada Zadra. U skladu s tim, najprije je izvršena analiza postojećeg pravnog i zakonskog okvira procesa vrednovanja sportova i sportskih udruga ŠZGZ te analiza sadržaja (putem metode analize sadržaja) postojećeg informacijskog sustava za potporu procesima vrednovanja sporta i sportskih udruga. Nakon toga, putem anketnog upitnika provedeno je ispitivanje zadovoljstva sportskih djelatnika ŠZGZ postojećim informacijskim sustavom, dok se metodom dubinskog intervjua s eminentnim sportskim stručnjacima ŠZGZ nastojala dokazati međusobna povezanosti zadanih kriterija vrednovanja, pokazatelja i učinkovitosti informacijskog sustava ŠZGZ. Istraživanje je ujedno rezultiralo izradom načela i smjernica (kao i dijagrama toka) za potrebe modeliranja učinkovitijeg informacijskog sustava za potporu vrednovanja procesima u sportu na lokalnoj razini. Istraživanje je pokazalo da je prva hipoteza rada samo djelomično potvrđena, odnosno da je informacijski sustav ŠZGZ za potporu vrednovanja sportova i sportskih udruga kroz Program javnih potreba u sportu za sportske djelatnike – članove udruga – tek djelomično zadovoljavajući. S druge strane, druga hipoteza rada vezana uz međusobnu povezanost zadanih kriterija vrednovanja, pokazatelja i učinkovitosti informacijskog sustava, na osnovi metode analize sadržaja i odgovora ispitanika u dubinskom intervju, u potpunosti je potvrđena. Štoviše, ne samo da postoji međusobna povezanost između zadanih kriterija vrednovanja, pokazatelja i učinkovitosti informacijskog sustava za potporu vrednovanja sportova i sportskih udruga, nego je utvrđeno da se preciziranjem postojećih i uvođenjem novih pokazatelja za zadane kriterije vrednovanja osigurava provedba kvalitetnijeg procesa vrednovanja sportskih udruga za potrebe Programa javnih potreba u sportu Grada Zadra, a čime je i veća učinkovitost informacijskog sustava ŠZGZ u cjelini. |
| Abstract (english) | The thesis examines the process of modelling an information system dedicated to the support of the evaluation systems for sports and sports associations at the local level, based on the example of the Sports Community of Zadar (ŠZGZ). Within the theoretical part of the paper a brief overview was presented of the general system theory, the information systems theory, organization concepts and modelling of information systems, with particular emphasis on the sports system in the Republic of Croatia. As part of the overview of the general system theory the basic concepts related to the system are presented, as well as the summarized history of the general theory system together with other features and concepts belonging to a systematic approach. The segment dedicated to the theory of the information systems presents a brief history of the systems, the definition of the basic concepts, classifications, goals, as well as the functions and elements of the information system. Special emphasis was placed on the process of developing the business information system and the information systems in the field of sports. The relationship between the concept of organization and the information system is presented through a theoretical approach to the concept of organization and the theory of organization, the organizational environment, the management of sport organizations, the information systems in organizations, as well as sports organizations. The modelling theme of the information systems was elaborated through a review of the definitions and modelling types, as well as the types of models and the designing methodology of the information systems. The analysis also includes a wider presentation of the organization, management and evaluation process within the sports system. A pyramid sport system is also defined as the fundamental structure of sports in the Republic of Croatia, together with an evaluation of the accompanying sport activities. Special emphasis within the analysis was placed on the models and financing systems. In addition to the overview of the structure of the sports organization, a review of the three managerial levels of the sport system is also provided - the world and continental level, as well as the European Union level. Further on the analysis provides a short review of the Regulation of the Government of the Republic of Croatia titled The Regulation of the Criteria, Measures and Procedures for the Funding and Defining Programs and Projects of Public Interest Planned and Conducted by Civil Associations, which in turn resulted with the Handbook for the Application of the Regulation of the Criteria, Measures and Procedures for the Funding and Defining Programs and Projects of Public Interest, which represents the basis for establishing the evaluation criteria, as well as the indicators (benchmarks) and procedures for the evaluation of programs (and projects) within the local community. The final part of the theoretical segment is devoted to the evaluation process in sports - the first part presenting the development of the evaluation theories through history, followed by the goals and objectives of the evaluation process, the types and methods of evaluation, and the definition of the basic concepts on which the evaluation process of sports and sports associations is based on, as defined by the local Public Support Program. Within the research segment of the work a study is presented of the existing information system of the ŠŽGZ (Sports Community of Zadar) dedicated to the evaluation process of sports and used by the Public Sporting Program of the City of Zadar. Accordingly, an analysis was conducted focused on the existing legal framework dedicated to the evaluation of sports and sport associations of the Sports Community of Zadar, together with content analysis (using the content analysis method) of the existing information system for the support of the evaluation of sports and sport associations. In addition to that a questionnaire survey of the sports staff of the Sports Community of Zadar was conducted analyzing the satisfaction of the staff with the existing information system. Parallel to that, using an in-depth interview method with eminent sports experts from the Sports Community of Zadar, an attempt was made to prove the interrelationship of the set criteria for evaluation, indicators and efficiency of the existing information system. The research also resulted in the development of principles and guidelines (as well as flowcharts) for the needs of modelling of a more effective information system designated for the support of the evaluation of local sport related processes. The research has shown that the first proposed hypothesis has only been partially confirmed, more precisely that the Sports Community of Zadar information system dedicated to the support of the sports and sports associations evaluation processes through the Public Support Program - is only partially satisfactory. On the other hand, the second hypothesis related to the interrelationship of the established criteria of evaluation, indicators and efficiency of the information system, based on the method of content analysis and the respondents responses in a an in-depth interview, is fully confirmed. Moreover, not only has a correlation between the set criteria for evaluation, as well as the indicators and the effectiveness of the supporting information system have been confirmed, but it has been established that by specifying the existing indicators, and by introducing new ones for the defined evaluation criteria, a better quality of the evaluation process and the overall efficiency of the information system is being ensured. |
