prikaz prve stranice dokumenta Upravljanje stranom radnom snagom u hotelskim poduzećima
  Download
PDF 1020.05 KB
master's thesis
Upravljanje stranom radnom snagom u hotelskim poduzećima
2023. urn:nbn:hr:162:084693
Gulan, Anamaria
University of Zadar
Department of Economics

Cite this document

Gulan, A. (2023). Upravljanje stranom radnom snagom u hotelskim poduzećima (Master's thesis). Zadar: University of Zadar. Retrieved from https://urn.nsk.hr/urn:nbn:hr:162:084693

Gulan, Anamaria. "Upravljanje stranom radnom snagom u hotelskim poduzećima." Master's thesis, University of Zadar, 2023. https://urn.nsk.hr/urn:nbn:hr:162:084693

Gulan, Anamaria. "Upravljanje stranom radnom snagom u hotelskim poduzećima." Master's thesis, University of Zadar, 2023. https://urn.nsk.hr/urn:nbn:hr:162:084693

Gulan, A. (2023). 'Upravljanje stranom radnom snagom u hotelskim poduzećima', Master's thesis, University of Zadar, accessed 06 May 2024, https://urn.nsk.hr/urn:nbn:hr:162:084693

Gulan A. Upravljanje stranom radnom snagom u hotelskim poduzećima [Master's thesis]. Zadar: University of Zadar; 2023 [cited 2024 May 06] Available at: https://urn.nsk.hr/urn:nbn:hr:162:084693

A. Gulan, "Upravljanje stranom radnom snagom u hotelskim poduzećima", Master's thesis, University of Zadar, Zadar, 2023. Available at: https://urn.nsk.hr/urn:nbn:hr:162:084693

Please login to the repository to save this object to your list.
Metadata
TitleUpravljanje stranom radnom snagom u hotelskim poduzećima
Title (english)Foreign labour management in hotel companies
AuthorAnamaria Gulan
MentorJurica Bosna (mentor)
Committee memberAnita Peša (predsjednik povjerenstva)
Committee memberBerislav Bolfek (član povjerenstva)
Committee memberJurica Bosna (član povjerenstva)
GranterUniversity of Zadar
(Department of Economics)
Zadar
Defense date and country2023-09-27, Croatia
Scientific / art field,
discipline and subdiscipline		SOCIAL SCIENCES
Economics
Organization and Management
Abstract
Upravljanje hotelijerskim poduzećem podrazumijeva ispunjavanje zadanih ciljeva i povećanje poslovanja, a jedan od najvažniji prinositelja tomu jesu zaposlenici. Hotelijerskim poduzećima upravljaju menadžeri koji vode radnike te zajedničkim snagama, vještinama i znanjima rade na ispunjavanju radnih zadataka. Upravljanje radnom snagom započinje samim kadroviranjem odnosno planiranje broja zaposlenika s određenim kvalifikacijama, a potom slijedi sam proces odabira i zapošljavanja najboljih izbora. Vodeći se obujmom posla te poznavajući radne sposobnosti zaposlenika, menadžeri organiziraju poslove, kontroliraju radnike te ocjenjuju radnu uspješnost koja vodi ka nagrađivanju i unaprjeđenju. U Republici Hrvatskoj u posljednjih nekoliko godina nedostaje radne snage što je potaknulo trend doseljavanja radnika s istoka Europe te udaljene Azije. Prilikom zapošljavanja stranih radnika menadžeri prilagođavaju pristup vođenju i time se nalaze u novim izazovnim situacijama. Bez obzira na različitosti u poslovnim kulturama i načinu rada menadžeri su zaduženi za motiviranje novih zaposlenika i radom na odnosima sa skeptičnim domaćim radnicima. U novonastalim situacijama nailaze ponekad na zapreke, od kojih je jezična barijera najznačajnija. Bez obzira na sadašnje i buduće trendove, hotelijerska industrija je od velike važnosti za cijelu granu turizma, od svojih začetaka sve do danas.
Abstract (english)
Managing hotel companies implies fulfilling all setting goals and increasing business, one of the most important contributions to this are employees. Hotelier companies are managed by managers who lead the workers by working together to accomplish work tasks with united forces, skills and knowledge. Managing human resources begins with staffing; planing the number of employees with certain qualifications, after that following process is selecting and hiring best choices. Managers organize work by knowing how many employees do they need for each tasks by knowing there abilities. They also control there work and evaluate their success which leads to rewards and possible promotions. Last few years in the Republic of Croatia shortage of labour has been a problem which leads to much higher number of foreign labour from east Europe or Asia. Hiring foreign workers managers are adapting their management approach so they find themselves in new challenging situations. No matter to differences in business cultures and way of working, managers are in charge of motivating new employees and they are working on relations with skeptical domestic workers. Managers can sometimes come across obstacles, and one most significant is language barrier. Regardless of current and future trends, hotel industry very important part of tourism, from it's beginning until today
Keywords
Keywords (english)
Languagecroatian
URN:NBNurn:nbn:hr:162:084693
Study programmeTitle: Management
Study programme type: university
Study level: graduate
Academic / professional title: sveučilišni/a magistar/magistra ekonomije (sveučilišni/a magistar/magistra ekonomije)
Type of resourceText
File originBorn digital
Access conditionsOpen access
Terms of useLicence In copyright icon
Created on2023-10-12 14:04:45