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master's thesis
Menadžment ljudskih resursa u outsorsing tvrtkama
2018. urn:nbn:hr:162:207610
Klanac, Nikolina
University of Zadar
Department of Economics

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Klanac, N. (2018). Menadžment ljudskih resursa u outsorsing tvrtkama (Master's thesis). Zadar: University of Zadar. Retrieved from https://urn.nsk.hr/urn:nbn:hr:162:207610

Klanac, Nikolina. "Menadžment ljudskih resursa u outsorsing tvrtkama." Master's thesis, University of Zadar, 2018. https://urn.nsk.hr/urn:nbn:hr:162:207610

Klanac, Nikolina. "Menadžment ljudskih resursa u outsorsing tvrtkama." Master's thesis, University of Zadar, 2018. https://urn.nsk.hr/urn:nbn:hr:162:207610

Klanac, N. (2018). 'Menadžment ljudskih resursa u outsorsing tvrtkama', Master's thesis, University of Zadar, accessed 26 December 2024, https://urn.nsk.hr/urn:nbn:hr:162:207610

Klanac N. Menadžment ljudskih resursa u outsorsing tvrtkama [Master's thesis]. Zadar: University of Zadar; 2018 [cited 2024 December 26] Available at: https://urn.nsk.hr/urn:nbn:hr:162:207610

N. Klanac, "Menadžment ljudskih resursa u outsorsing tvrtkama", Master's thesis, University of Zadar, Zadar, 2018. Available at: https://urn.nsk.hr/urn:nbn:hr:162:207610

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Metadata
TitleMenadžment ljudskih resursa u outsorsing tvrtkama
Title (english)Human Resource Management in the Outscourcing companies
AuthorNikolina Klanac
MentorIvica Zdrilić (mentor)
Committee memberMladen Rajko (predsjednik povjerenstva)
Committee memberAnita Peša (član povjerenstva)
Committee memberIvica Zdrilić (član povjerenstva)
GranterUniversity of Zadar
(Department of Economics)
Zadar
Defense date and country2018-06-27, Croatia
Scientific / art field,
discipline and subdiscipline		SOCIAL SCIENCES
Economics
Organization and Management
Abstract
Tekst diplomskog rada opisuje upravljanje ljudskim resursima u outsourcing tvrtkama. Prvi dio rada govori općenito o menadžmentu ljudskih resursa i njegovoj specifičnosti. Sljedeći dio bavi se definiranjem outsourcinga s posebnim naglaskom na BPO (outsourcing poslovnih procesa) kao kategorijom outsourcinga koja postaje sve popularnija. U ovom je dijelu prikazana problematika položaja radnika zaposlenih u tom sektoru. Treći dio obuhvaća studiju slučaja na primjeru irske tvrtke Voxpro u kojemu je opisano upravljanje ljudskim resursima sa svih aspekata.
Abstract (english)
Thesis describes human resource management in the outsourcing companies. First part is about human resource management in general and it's specifics. Next one is about defining outsourcing with the special accent on BPO (Business Process Outosurcing) which is becoming very popular industry. In this part emphasis is on the position of the BPO workers. Example of human resource management in outsourcing company is given from all aspects in the case study of Irish company Voxpro.
Keywords
Keywords (english)
Languagecroatian
URN:NBNurn:nbn:hr:162:207610
Study programmeTitle: Management
Study programme type: university
Study level: graduate
Academic / professional title: magistar/magistra ekonomije (magistar/magistra ekonomije)
Type of resourceText
File originBorn digital
Access conditionsOpen access
Terms of useLicence In copyright icon
Created on2018-07-12 07:44:51